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Vault Networks DCMA policy

It is our policy to respond to notices of alleged intellectual property infringement according to the procedures protecting carriers in the Digital Millennium Copyright Act (the text of which can be found at the U.S. Copyright Office Web Site, http://lcWeb.loc.gov/copyright/) and other applicable intellectual property laws, which may include removing or disabling access to material claimed to be the subject of infringing activity. This document outlines our procedures for handling all Intellectual Property infringement claims, including regarding Trademarks, Copyrights, Patents, Privacy Rights and other matters.

If you are complaining about content put up by a Vault Networks customer please keep in mind that VAULT NETWORKS IS NOT RESPONSIBLE FOR CUSTOMER CONTENT. We do not put up content, we do not manage it, and we do not have physical access to it. You should take your case directly to the offending party, not to Vault Networks. If you cannot reach agreement with the offending party, we strongly encourage you to seek court order.

Registering a complaint

Please follow the instructions below to notify Vault Networks of an infringement. We will make a good-faith attempt to contact the owner or administrator of each affected server via the Email address that we have on file for them and via the Email address provided in the complaint so that they may make a counter notification pursuant to sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. It is our policy to document all notices of alleged infringement.

Dispute resolution

Vault Networks cannot judge Infringement Notifications nor Counter Notifications. In the event of both a validly submitted Infringement Notification and a validly submitted Counter Notification, we will notify both parties of the circumstances via the Email addresses provided and wait for judicial orders.

Infringement Notification

To file a notice of infringement with us, you must provide a written communication via regular mail (not by email, except by prior agreement) that sets forth the items specified below. Please note that you may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that a product or activity is infringes your rights. Accordingly, if you are not sure whether certain material of yours is protected by the law, we suggest that you first contact an attorney.

To expedite our ability to process your request, please use the following format (including section numbers):

1 Identify in sufficient detail the material that you believe has been infringed, including any URL’s, file names or other identification.

For example, "Copyrighted work at issue is the text that appears on www.customerofvault.com."

If some but not all material on any given web page allegedly infringes your rights, please specifically identify that material.

2 Explain why you believe the material in item #1 above infringes upon your rights.
3 Provide information reasonably sufficient to permit Vault Networks to contact you (email address is preferred).
4 Provide information sufficient to permit Vault Networks to notify the owner/administrator of the server that allegedly contains infringing material (email address is preferred).
5 Include the following statement: "I have a good faith belief that use of the materials described above is not authorized by the owner, its agent, or the law." Please, we must get this exact language.
6 Include the following statement: "I swear, under penalty of perjury, that the information in this notification is accurate and that I am the intellectual property owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
7 Sign the paper. We must get the original hard-copy signature.
8 Send the written communication to the following address:
Vault Networks, Inc.
Attn: DMCA Infringement Notification
100 N. Biscayne Blvd #601
Miami, Fl 33132